Toshiba 62hm195 DLP tv…picture problem.
Jan.26, 2011 in
Home DLP Videos
This came right out of nowhere. I don’t think it’s the bulb and the indicator lights are normal. Seems to be a problem with color or something and is the same on all inputs… Toshiba help!! It’s bad enough that the bulb life was defective, now this?
Video Rating: 0 / 5
Samsung Customer Complaint, No Quality Control. DLP TV with white dots, Two years old. Thousands upon Thousands of angry customers
January 26th, 2011 at 20:19
try adjusting the “index delay”(that’s the name on samsung’s), but something to do with the color wheel’s timing the mirror movement
January 26th, 2011 at 20:21
its ethier the color wheel is not spinning fast enough or a problem with the optics engine
January 26th, 2011 at 20:43
color wheel. 150 bucks if you DIY. 400 for a repairman. I opted to buy a plasma.
January 26th, 2011 at 21:41
@skyking1066 Nope, not yet. The problem goes away when dropping brightness, contrast, and color…but I’m looking for a solution.
January 26th, 2011 at 22:31
Any solution, I have same problem.
January 26th, 2011 at 22:32
faget has a wii be a man and get a real system
January 26th, 2011 at 23:02
YOOOO THATS CRAZYY MY SHIT JUST STARTED IT TO FIRST IT WAS LIKE 3 NOW ITS LIKE 8 FUCK!!!!
January 26th, 2011 at 23:07
The same stuff is happening to me!!! I have a giant white spot and Samsung is playing dumb…
January 26th, 2011 at 23:58
Man Im having the same issue with my 120′ samsung tv. I had high respect for Samsung products but after this problem with my tv and all the online thread about Samsung not actively helping out customers to fix the defect, I am so dissapointed.
January 27th, 2011 at 00:28
Man Im having the same issue with my 120′ samsung tv. I had high respect for Samsung products but after this problem with my tv and all the online thread about Samsung not actively helping out customers to fix the defect, I am so dissapointed.
January 27th, 2011 at 01:00
I have a mitsubishi DLP and the same thing is happening to my tv.
January 27th, 2011 at 01:34
A repairman just fixed mine. Samsung now pays for parts and labor.
The chip is filled with thousands of small square mirrors that tilt 15 degrees up to -15 degrees down. The color wheel reflects upon these mirrors as they tilt. A tilt all the way up or all the way down produces white or black pixels. He also said that the problem is not in the mirror arrangement itself, but on a bad batch of chips? that overheated the mirrors, preventing them from getting out of the extreme tilt angles.
January 27th, 2011 at 02:30
Samsung is fixing these dlp units with white dots for free,no cost.
January 27th, 2011 at 03:24
I got the exact same thing!!! Samsung is a total bull shiting company that needs to take responsability for it’s dumb cheap actions…
January 27th, 2011 at 04:08
omg me tv is the same my tv has like over a milloon dots i u dont beleve me why do u think i would watch this vid than any other video on youtube
January 27th, 2011 at 04:33
Right now those dots will multiply
in 100s of dots making black dots and your whole tv will be white as an albino it sucks
January 27th, 2011 at 04:54
@MsBamagirl58
Tell Samsung that you don’t have enough money to even pay rent or mortgage. That is key to getting FREE service. And Also, tell them that you already had a service man come out and tell you that it was the DLP chip. LIE to get what u deserve. FREE Service and Parts. I had mine fixed, but it looks like shit and will never be the same.
January 27th, 2011 at 05:48
TV clicks for an hour now before coming on. Dots throughout screen when it finally comes on. Geek Squad coming next week. I will take my receipt and myself to Small claims court after that. I don’t like being shammed. I don’t know how I can lose this one with all of the complaints online. Will keep everyone posted on the outcome!
January 27th, 2011 at 06:36
Put SAMSUNG TV CLICKING into a google search to read about THOUSANDS of samsung customers that are screwed and pissed off.
January 27th, 2011 at 07:36
Sounds like it’s time for a class action lawsuit, if one hasn’t already been launched. It’s unfortunate that manufacturers get away with only 1 year warranties on multi-thousand dollar products. Consider the auto industry. It took years of getting pummeled by better built imports for them to start offering 5 year warranties.
January 27th, 2011 at 08:30
Samsung finally got someone to service the TV. He did his best, but this TV will never look great again. The picture is a little off center, slightly skewed and blotchy. I really wish I would have bought a Sony LCD.
January 27th, 2011 at 08:30
wow…just got my first white spot today…am i in for a rude awakening here on my TV i bought about 2 years ago? I was hoping to have this for at least 5 years…
January 27th, 2011 at 09:05
For this issue, please call 800-SAMSUNG (rather than filling out an online service request).
1. Explain your situation to the call center agent, and see if you can have a service ticket set up. A brief reminder, the free service is limited to white/black dot issues – both of which are an indication of a stuck micromirror chip. All other issues – out of warranty – will have a potential service/part charge.
January 27th, 2011 at 09:28
Go get ‘em Matt!!
January 28th, 2011 at 03:37
I think @LP640driver is right. It sounds like this guy has a bad
color wheel, which really stinks.